The property was good, we were on the fifth floor which was great, I had requested a walk in shower as my husband and myself have back problems, so we were really pleased the hotel provided this for us. Thank you
Elizabeth
березень 2025 р.
Everything, the beds are extremely comfortable, we had the pleasure of 3 different rooms due to travel arrangements and then Cyclone Alfred extended our stay. The facilities, staff and location are excellent. 5 minutes walk in any direction takes you to Saturday market, City Park and York Square which leads into shopping precinct. Grand Chancellor would be my choice if staying in Launceston again. Also only 15 minute walk to Tamar River cruise Kiosk. We took advantage of Happy hour which is 1.5 hours, we dined at night and had the buffet breakfast a couple of times. I have stayed in Hotels in many countries and Grand Chancellor rates with the best. I have no hesitation in reviewing this hotel.
Carol
березень 2025 р.
The character and charm of the hotel itself is truly first class. Location excellent and staff were wonderful - extremely helpful with a friendly, professional and can do attitude - a credit to the hotel.
Anne
лютий 2025 р.
So lovely and clean and comfortable. The reception staff were so lovely and hospitable. It will be my home away from home always. The only recommendation I could make against the almost near perfect room, is that the window curtains could really do with an upgrade replacement. They are really crusty, and stale from the weather beaten sun and cost effective for a re-furbish. Otherwise, everything was lovely. It was a bit cheeky to expect us to pay for 2 bottles of water in the room. It made me giggle how dressed up they were. Come on, people aren’t silly, free water and maybe a decent assortment of tea and coffee with fresh milk please. Otherwise, outstanding accommodation
Nikkie
березень 2025 р.
The room was very clean, tidy and comfortable. 1% improvements. A simple hook to hand up the hand towel near the wash basin. And mugs as well as cups for hot drinks
John
вересень 2024 р.
1. The renovated bathroom was amazing and huge. great for the family. 2. Honest hotel and a genuine service. Called us back in Singapore to inform us that they had overcharged us on our credit cards. I cant find these honesty else where. thanks hotel grand chancellor launceston. I will return to stay in this hotel for my next visit.
Wai
січень 2025 р.
I was happy with the staff and hotel. There was only one thing I wasn’t happy with- there was a heavy doona on the bed with nothing cooler as an option. Being February it’s warm and it isn’t suitable to have a heavy hot doona on the bed. It was a long uncomfortable night and I slept terrible. I spent the whole night going between hot winter doona and feeling too cold with only the sheet. There should be at least light blanket in the cupboard as an alternative to heavy hit doona which was very uncomfortable.
Cathryn
лютий 2025 р.
Great central location in town. Rooms were clean. Staff were lovely and the waitstaff were lovely really looking after my mum.
Kylie
грудень 2024 р.
My family stayed in the double room on the first floor, while our parents were in the king-sized room on the fifth. The first-floor furnishings are dated, but the room is spacious and has a bathtub, making it ideal for families with children. The fifth floor offers a more modern aesthetic, better suited for teenagers and adults. Both are large and spacious. The dining experience was exceptional. The chefs clearly take great pride in their work, and the food quality was outstanding. Even the children's chicken nuggets were surprisingly gourmet, surpassing many high-end restaurant offerings in Brisbane. The staff were incredibly friendly and accommodating, especially towards our toddler. They quickly resolved any issues, such as the missing bath plug. For the location this hotel is in, the parking right next door, and the prices available for it, you can't beat it. Will be back here again.
Remarka6le
липень 2024 р.
The location is super convenient and the hotel parking was easy to arrange and was affordable. We would stay again if the rate remains competitive. Great water pressure and plenty of hot water. The toiletries were of high quality. The mattress and linen were also good. Access to a complimentary washing machine and dryer was amazing.
Veronica
жовтень 2024 р.